VaultAP Docs

Review Queue

The review queue is where your AP team evaluates invoices that have been flagged by VaultAP's fraud detection engine. It provides filtering, sorting, and batch actions to help reviewers work through invoices efficiently.

Accessing the Queue

Click Review Queue in the sidebar. By default, the queue shows all invoices with a status of Pending Review, sorted by risk score (highest first).

Filtering

Use the filter bar at the top of the queue to narrow the list. You can combine multiple filters.

Risk Level

Filter invoices by their fraud risk tier:

  • Critical (80--100) -- Strongest fraud indicators
  • High (60--79) -- Significant risk factors detected
  • Medium (40--59) -- Moderate concerns worth reviewing
  • Low (0--39) -- Minimal risk, typically auto-cleared

Status

  • Pending Review -- Awaiting a reviewer decision
  • Approved -- Cleared by a reviewer
  • Rejected -- Marked as fraudulent or invalid
  • Escalated -- Flagged for senior review

Vendor

Search or select a specific vendor name to view all their invoices in the queue.

Date Range

Filter by the date the invoice was uploaded or the invoice date extracted via OCR.

Sorting

Click any column header to sort the queue:

  • Risk Score -- Default sort, highest risk first
  • Upload Date -- Most recent or oldest first
  • Invoice Amount -- Highest or lowest amount first
  • Vendor Name -- Alphabetical order

Batch Actions

Select multiple invoices using the checkboxes, then choose a batch action from the toolbar:

  • Approve Selected -- Clear all selected invoices at once
  • Reject Selected -- Reject all selected (you will be prompted for a reason)
  • Assign Reviewer -- Assign the selected invoices to a specific team member
  • Escalate Selected -- Flag all selected for senior review

Batch actions follow the same permission rules as individual actions. You can only perform batch operations for actions your role allows.

Reviewer Assignment

Invoices can be assigned to specific reviewers either manually or through assignment rules configured under Settings > Workflow.

  • Manual assignment: Select invoices and use the Assign Reviewer action to pick a team member.
  • Auto-assignment: Configure rules to route invoices to reviewers based on vendor, amount threshold, or risk level.

Assigned invoices appear in the reviewer's My Assignments tab for focused attention.